Job Details

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VP of Development and Construction at ALKO Hotels

Company Description

ALKO HOTELS is a limited-service hotel development, ownership, and management company headquartered in Eugene, Oregon. With a focus on exceptional service and quality hotel products, ALKO HOTELS has a reputation for progressive and successful property management. The Executive Team, with over 30 years of experience, delivers great results in diverse market sectors such as university, urban, and growing markets. ALKO HOTELS prides itself on exceeding clients' expectations through technical expertise and in-depth market knowledge.

Role Description

This is a full-time on-site role for an Area Director of Hotel Operations at ALKO HOTELS located in Eugene, Oregon. The Director of Hotel Operations will be responsible for operations management, ensuring exceptional customer service, budgeting, sales strategies, and overseeing food & beverage operations for 6 Hotels in Oregon.

Qualifications

• Operations Management and Customer Service skills
• Budgeting and Sales skills
• Food & Beverage knowledge
• Experience in the hospitality industry
• Strong leadership and communication skills
• Bachelor's degree in Hospitality Management or related field

Requirements:

• College or higher level education
• 10 years Hotel operations experience
• Minimum of 5 years at the Area Director of Operations level.
• Must be a strong leader, self-motivator, team builder, and willing to work 50+ hours per week (minimum 5 days per week).
• Must have a vehicle and ready to commute to each property including one in Beaverton as needed.

General Responsibilities:

• Optimize and maximize the Guest and Associate experience.
• Responsible for the overall success of the hotels, using strong leadership skills to drive revenue, maximize profits, and ensure quality and compliance with ALKO Policies.
• Effectively manage and motivate associates to ensure achievement of overall financial results, guest and associate satisfaction.
• Champion of the hotel's internal and external communications, record keeping, and policy adherence.

Revenue:

• Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization tools, and prepare and manage the annual budget.

Profit:

• Effectively manage and control all operational expenses, including labor, overtime, supplies, etc., enforce ALKO Hotels procurement guidelines, and seek and implement cost-saving strategies.

Quality:

• Ensure that the hotel meets/exceeds ALKO Hotels and Brand standards for guest satisfaction.
• Analyze service and quality issues, identify training needs, ensure implementation of training programs to optimize results, and adhere to ALKO Hotels' training guidelines and policies.
• Conduct monthly audits to ensure quality standards are to the brand and ALKO Hotels standards.

Community Involvement:

• Ensure good standing in the community by developing and maintaining relationships with the Chamber of Commerce, the Convention and Visitors Bureau, other hotels, local schools, local government and other community and civic organizations.

Leadership:

• Motivate, coach, and train team members, set goals and hold team members accountable, and provide appropriate feedback, rewards, and recognition.
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to ALKO Hotels' Standard Operating Procedures.

Specific Responsibilities:

• Send a daily end-of-the-day activity and accomplishment email to Corporate Team
• Inspect results and sales events, budget reviews, maintenance updates, and labor management.
• Develop and implement the approved business plan to attain and exceed financial goals.
• Maintain a high personal visibility throughout the property.
• Handle any emergencies at the hotel.
• Conduct regular meetings with department heads/managers.
• Ensure all associates are trained on emergency and security procedures and policies.
• Ensure that all property equipment is in good working condition.

Job Type: Full-time

Pay: Up to $110,000 per year

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 9-hour shift
• Holidays
• Monday to Friday

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality