Job Details

Job description

The Production Planner is a key support role within the Demand Planning Department at L.A.B. Golf, acting as a bridge between Demand Planning, Inventory Management and Production teams. This position supports order planning, inventory tracking, and cross-department communication to ensure the timely production and fulfillment of custom and stock orders. Responsibilities include managing reporting tools, updating inventory systems, and providing cross-functional support to Inventory Management, Sales, Production, and Shipping. This entry-level position offers hands-on learning, direct mentorship, and a path toward a production planning career.

Responsibilities and Duties
Planning Operations Support
• Collaborate directly with the Planners to execute daily planning activities across custom and stock orders.
• Plan and print custom and stock orders using the purchasing management and open order reporting systems.
• Develop and manage builds for Player Development, VIP/MHU, and high-profile custom orders.
• Cross-train across planning functions including order changes, print processes, and shipping workflows to ensure flexible team support.
Fulfillment and Inventory Coordination
• Act as the liaison between Demand Planning and the Inventory Management team to ensure timely execution of builds and order fulfillment.
• Conduct inventory audits in partnership with Inventory Management to ensure inventory accuracy across all product lines.
• Maintain and update live inventory reporting systems with detailed data on in-house and in-transit inventory.
• Monitor component and finished goods inventory and notify Demand Planning leadership of potential supply gaps or overages.
• Support purchasing activities by flagging low-stock items and assisting in component procurement for Production Teams such as Quality, Warranty, Machine Room, Outlet, and Shipping teams.
Cross-Functional Communication
• Serve as a point of contact for Inventory Management, Sales, Production, and Shipping teams regarding order changes, expedite requests, and inventory availability.
• Provide exceptional internal customer service to departments across L.A.B. Golf by delivering timely, accurate responses and updates.
• Collaborate with Customer Service to troubleshoot and resolve issues in the purchasing management system.
• Attend team and interdepartmental meetings to align weekly goals and execution strategies.
Reporting & Process Improvement
• Track daily and weekly planning activity, contributing to reporting and dashboard updates for Demand Planning.
• Proactively identify and recommend solutions for recurring issues that impact efficiency, order accuracy, or fulfillment timelines.
• Participate in continuous improvement initiatives and assist in building scalable planning processes for the growing team.
General Duties
• Maintain a clean and organized work area and uphold company standards for professionalism.
• Perform additional duties and special projects as assigned in support of the Demand Planning Department.

Qualifications, Skills and Attributes
Education
• Bachelor's degree in Supply Chain Management, Business Administration, Operations, Data Analytics, or a related field preferred.
• Equivalent combination of education and experience in production planning, inventory control, or logistics coordination will be considered.
Experience
• 1-2 years of relevant experience in production/demand planning, demand coordination, or fulfillment support within a manufacturing or distribution environment.
• Familiarity with consumer goods or sports equipment manufacturing (especially golf-related) is highly preferred.
• Experience supporting cross-functional teams (e.g., Inventory Management, Customer Service, Shipping) or in a similar collaborative environment.
• Experience in high-SKU or fast-paced production environments is a plus
Technical Skills
• Proficiency in Microsoft Excel (including pivot tables, VLOOKUP/XLOOKUP, conditional formatting, and basic dashboard building).
• Experience working with ERP or order management systems for tracking builds, inventory, and open orders.
• Familiarity with cloud-based inventory reporting tools and order scheduling platforms.
• Comfortable working with both physical inventory and digital inventory systems.
Desired Attributes
• Exceptional attention to detail, with a strong ability to spot discrepancies and correct errors independently.
• Clear and confident communication skills across departments and functions.
• Ability to stay organized while managing multiple tasks and shifting priorities.
• Strong customer service mindset, both internally and externally, with an eagerness to support the broader team.
• Self-starter who can work with minimal supervision and escalate issues appropriately.
• Lead by example, modeling efficiency, ownership, and execute strong communication.
• Energetic team player who leads by example and thrives in a fast-paced, high-accountability culture.

Physical and Cognitive Requirements

As part of our commitment to providing equal opportunities, we welcome and encourage individuals of all abilities to apply. The following outlines the core physical and cognitive functions typically required to perform this role. Reasonable accommodation(s) will be made to enable qualified individuals with disabilities to perform these essential functions.

Physical Requirements
• Ability to sit or stand at a computer workstation for extended periods while reviewing reports, managing order data, and communicating cross-functionally.
• Manual dexterity to operate a keyboard, mouse, label printer, and standard office equipment with accuracy and efficiency.
• Visual acuity sufficient to read spreadsheets, printed reports, order details, and inventory documentation across multiple platforms.
• Ability to occasionally lift, carry, or move documents, small tools, packaging materials, or product samples weighing up to 25 pounds.
• Mobility to move between Planning, Inventory Management, and Shipping areas within the facility to support audits, meetings, or inventory reviews.
• Tolerance for prolonged periods of screen time while maintaining focus and accuracy in data-intensive work.
• Ability to communicate effectively in person and through digital channels, including phone, email, and video conferencing.

Cognitive Requirements
• Strong analytical thinking to interpret order patterns, plan custom builds, and align inventory needs with production capacity.
• High attention to detail to ensure accuracy in order planning, inventory audits, and data updates across multiple systems.
• Effective problem-solving skills to respond to order issues, expedite requests, and fulfillment challenges in real time.
• Ability to manage and prioritize multiple planning and coordination tasks while meeting strict deadlines in a fast-paced environment.
• Clear and professional communication skills to engage cross-functional teams, escalate concerns, and support internal service requests.
• Adaptability to shift priorities quickly based on production constraints, last-minute order changes, or urgent customer needs.
• Organizational awareness to understand the upstream and downstream impact of planning decisions across departments.