Job Details

Position Summary:

As a CAHOOTS Crisis Worker, you work alongside a medic as part of a two-person team staffing in a mobile crisis team. You will have the primary responsibility of completing mental health assessments and providing crisis counseling.

Essential Functions

Work CAHOOTS mobile crisis intervention shifts patrolling the streets and parks throughout Springfield as dispatched by 911 or other resources.es.

Comply with all Federal, City, County, and State regulations.

Continuously build and maintain positive relationships with community members, community partners, and clients.

Assume primary responsibility for making mental health assessments of clients and for providing crisis counseling.

Make appropriate referrals and resource recommendations to services in the community.

Ability to interact with clients with diverse and varied backgrounds and clinical needs, including impoverished and alienated people.

Appropriately document all client interactions according to White Bird Clinic policy.

Attend required department and clinic meetings and share other responsibilities as needed.

Complete and maintain all required training and certifications, including CJIS clearance and a state-mandated background check.

In no case will CAHOOTS transport anyone over their expressed objections.

Other duties as assigned.

Required Qualifications

Must be certified as a Qualified Mental Health Associate within thirty (30) days of hire and maintain certification throughout employment as a Crisis Worker.  

Must be able to comply with all local, federal, and state regulations

Minimum two years of experience in crisis intervention or delivery of mental health services

Ability to drive and repeatedly climb in and out of a commercial van

Ability to operate a cell phone, two-way radio, police radio, and laptop computer

Ability to lift at least 50 lbs.

Must be able to pass a stringent background check and driving record review through CJIS as well as a state-mandated background check.

Current certification in first aid & CPR or completed within thirty (30) days of hire

Complete CAHOOTS and White Bird training programs within proscribed timelines

Fluent or conversational in Spanish or American Sign Language preferred

Key Competencies:

Experience in crisis intervention or delivery of mental health services in community-based settings.

Knowledge about humanistic, client-centered approaches to mental health services.

Experience with harm reduction and/or restorative justice practices.

Excellent verbal communication and active listening skills, including skills in building rapport with clients and community partners, and communicating effectively with co-workers.

Ability to thrive in a collaborative and dynamic environment.

Ability to give and receive feedback with grace and compassion.

Equal Employment Opportunity

White Bird Clinic is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated workforce. White Bird Clinic hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. White Bird Clinic will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws.

Studies have shown that women and people of color are less likely to apply for jobs if they don't meet every one of the qualifications listed. We are interested in finding the best candidate for the job, and that candidate may come from a less traditional background. If you meet key qualifications for the job and believe you would be the best fit, we encourage you to apply. Please use your cover letter to explain how you will accomplish parts of the job for which you have less experience.

Compensation Details:

This is an hourly, union, non-exempt position with a target starting base compensation of $22 per hour paid on a bi-weekly basis.

This position requires successful passage of a State mandated background check.