Job Details

Acts as the remote banking representative for both new and existing consumer and business clients across a wide range of revenue levels. Cultivates and expands new relationships while sustaining robust connections with diverse client types. Facilitates significant growth in volume across the Retail Bank and multiple departments. Utilizes technology, automation, and optimized processes to improve the customer experience Provides Breakthrough Client Service to large volume of existing and prospective clients primarily using digital communication tools. Drive financial conversations with clients and prospects to determine needs, provide appropriate solutions, and complete the opening or processing of bank products and transactions including transfers, stop payments, loan payments, consumer checking and savings, business loans and lines of credit, merchant services. Responsible for independently completing daily logs, tracking data, and managing client book of business. Pro-actively assist...Client Advisor, Digital, Customer Experience, Advisor, Client Relations, Mortgage