The Shop Operations Manager develops, manages, and delivers support services to ashop. This role is responsible for the administrative services of the shop. The Shop. Operations Manager acts as liaison between customers, sales force, shop employees,and distribution. JOB DUTIES - Maintains all shop support activities at the location. - Trains staff on sales related systems, databases, and associated processes. - Provides customer support including, order processing, advising customers of productshortages, expected delivery dates, and price changes. - Implements and maintains pricing per established policies. - Manages collections process and maintains overall responsibility for outstandinginvoices. - Responsible for all Accounts Payable activities within the shop including expense,inventory and freight invoices, and debit memos. - Prepares reports as needed. - Assists customers and suppliers to resolve order problems. - Manages inventory, including the day-to-day maintenance of inventor...Operations Manager, Operations, Manager, Shop, Manufacturing, Automotive