Job Details

Answering high volumes of incoming calls from new and existing customers. Assisting with service start, changes, cancellations, and billing inquiries. Responds to voicemail & email inquiries from customers. Using company systems to input and manage customer account data. Resolving service issues with professionalism and accuracy. Coordinating with other departments to resolve issues quickly. Maintaining a positive, can-do attitudeeven during peak call times. Various office tasks in other areas as needed. You should be able to start tasks on your own, work well by yourself and with others. Working Environment:Comfortable and well-lit office in a professional call center. Individual workstations with computer, headset, and phone. Fast-paced, team-driven atmosphere with minimal downtime. Long periods of sitting, typing, and phone interaction required. What Were Looking For:Strong communication and problem-solving skills. Proficient in Microsoft Word, Excel, and email systems. Ability to...Customer Service Representative, Customer Service, Representative, Manufacturing, Retail