Job Details

This position works closely with the branch manager to attain branch- and Bank- established goals. Manages a team responsible for exceptional customer service standards along with operational soundness and generating revenue for the branch and Bank. Act as backup to personal banking team to open new accounts, receive loan requests, and gather credit-related information. Ensure the branch is operationally sound. Ensure that the tellers are trained and competent in explaining all products and services offered. Monitor sales and service goals. Process and oversee technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls. Routinely and consistently provides guidance and training to branch team. Resolve conflicts unassisted. May back up new accounts. May back up teller line. Responsible for satisfactory audits. Frequently service complex accounts. Actively coach and mentor team to deepen custom...Branch Manager, Manager, Assistant, Business Development, Monitoring, Operations