Job Details

Overview

For over 30 years PSG has focused on helping clients navigate drug management challenges. Through our pharmacy intelligence and technologies, we support clients with strategic value and cost-effective solutions. PSG has market-leading technology and administration services for hospitals and health systems. Our mission is to advocate for clients and develop innovative drug management solutions that deliver strategic insights, financial and clinical value.

As a Pharmacy Benefit Consultant, you will serve as the primary/lead consultant on strategic clients, cultivating multi-level client relationships with executives, human resources, pharmacy departments and others to develop, communicate and implement pharmacy strategy within the broader client drug management context. You will identify business needs and create custom solutions, including overall pharmacy benefit strategy, to deliver cost-effective results. You will also lead vendor strategies, including procurement, contract negotiation and ongoing vendor management, while providing industry insights on trends and opportunities.

Responsibilities

• Client Management
• Identify and maintain multi-level client relationships and an understanding of client business and culture to drive satisfaction and retention
• Develop and implement customized strategic plans based on client needs to achieve targeted long- and short-term outcomes
• Track and measure vendor contract performance including operational and financial metrics
• Lead and participate in ongoing client meetings, including independent strategy/performance assessments and ongoing operational/strategic discussions
• Use analytical skills to identify opportunities that support trend management, cost savings, waste reduction and potential fraud, waste and abuse (FWA)
• Coordinate with internal PSG experts on custom projects
• Support clients in creating and using customized clinical programs (PA, Formulary, Utilization Management, etc.)
• Review PBM and other vendor-provided program indicators and reports for ongoing opportunities and program performance
• Maintain reports and documentation related to client relationships and programs
• Renew client relationships with defined strategy, scope of services and fee structure

• Program and Business Development
• Lead and cultivate revenue opportunities to support segment growth
• Assess opportunities to expand PSG services within existing clients
• Leverage client relationships for PSG prospecting efforts
• Participate in conferences and forums to showcase program experience
• Participate in internal workgroups to develop new programs, services and publications based on client and market assessments

• Account Implementation
• Provide oversight and advocacy to ensure vendor requirements are met and service levels are adequate
• Identify issues and escalate for resolution to ensure successful outcomes

• RFP Process Management
• Lead RFP process development and management for clients, including RFP creation, vendor meetings and contract execution (in conjunction with internal RFP team)
• Participate in annual RFI process via scoring and client meetings

• Contract Review and Execution
• Lead review of new and renewing vendor contracts to ensure current terms and compliance with RFP
• Lead creation and renewal of PSG client agreements to define scope of services and fee structures

Qualifications (Minimum Requirements)

• Extensive knowledge of Pharmacy Benefit Management, specialty pharmacy and large employer environments
• 2 years minimum experience in a direct client relationship role
• Strong verbal and written communication, presentation and client relationship management skills
• Experience presenting to corporate executives
• Ability to develop strategies and implement programs for client PBM programs
• Strong clinical and financial analytical skills including Word, PowerPoint and Excel
• Travel up to 25%
• Pharmacy background with bachelors degree; MBA and/or PharmD/RPh preferred

Salary and Benefits

Salary is based on background and experience. Benefits include medical, pharmacy, dental, vision, life and disability insurance, paid vacation and sick leave, 401k match and annual bonus potential.

Note: The following salary guidance is informational and may vary by role and market data.

EEO and Voluntary Self-Identification

We are an equal opportunity employer. We encourage applicants from diverse backgrounds. If you are selected, you may be asked to complete voluntary self-identification forms for government reporting. Completion is voluntary and information is confidential. This information will not be used to make hiring decisions.