Job Details

Description

Purpose

The Director of Infrastructure & Platform will lead the modernization and optimization of our IT environment across both corporate and operational sectors. This leader will manage a team of Infrastructure and Platform engineers responsible for ensuring the reliability, performance, and scalability of our hybrid environment - combining on-premises and cloud technologies.

The ideal candidate will have a strong background in infrastructure operations, enterprise platforms, and cross-functional leadership, with the ability to address the unique needs of both corporate and operational teams. This role is crucial to ensuring our systems are efficient, secure, and aligned with business goals as we advance our digital transformation journey.

Key Responsibilities

• Provide strategic and operational leadership for all infrastructure and platform functions, including networking, systems, and enterprise platforms (ServiceNow, Microsoft 365, ERP)
• Drive infrastructure modernization efforts, including hardware refreshes, system migrations, and consolidation initiatives
• Oversee the performance, reliability, and scalability of both on-prem and cloud environments
• Partner with corporate and operational stakeholders to align technology roadmaps with business priorities
• Establish and maintain strong vendor relationships; lead contract negotiations, budget planning, and cost optimization
• Champion operational excellence through proactive monitoring, standardized processes, and continuous improvement initiatives
• Collaborate closely with the Senior Director and IT leadership team to develop long-term infrastructure and platform strategies
• Lead, mentor and develop a high-performing team of technical managers and engineers, fostering accountability, innovation, and collaboration

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field required
• 10+ years of progressive experience in IT infrastructure or enterprise platform management, with at least 5 years in a leadership role
• Strong background managing hybrid environments (cloud and on-prem) across networking, compute, and storage
• Proven experience overseeing enterprise platforms such as ServiceNow, Microsoft 365, and ERP systems
• Demonstrated success leading large, cross-functional technical teams
• Solid understanding of IT operations, systems reliability, and service delivery best practices (ITIL knowledge preferred)
• Experience managing vendors, contracts, and multimillion-dollar budgets
• Excellent communication and collaboration skills; able to translate complex technical topics for business audiences

• Masters degree in Information Technology, Computer Science, Engineering, or related degree
• Experience in manufacturing, industrial, or multi-site operational environments strongly preferred