Job Details

Housing Case Manager

The HRSN Housing Case Manager provides comprehensive case management services to households experiencing housing crises, with a focus on individuals receiving support through Health-Related Social Needs (HRSN) funding. This position plays a critical role in housing navigation, financial assistance coordination, and ongoing support to ensure long-term housing success for participants.

Housing Search & Placement

Assist participants in identifying safe and stable housing options that align with their long-term housing goals. Develop individualized, client-driven housing plans to support housing retention and self-sufficiency. Work directly with landlords, property managers, and housing providers to secure housing placements. Advocate on behalf of clients in housing negotiations, lease agreements, and tenant rights education.

Financial Assistance

Provide financial support for rent, move-in costs, and other housing-related expenses using HRSN funding. Ensure proper documentation and compliance with financial management protocols. Assist clients in accessing utility assistance, rental arrears payments, and other financial stabilization resources.

Case Management & Supportive Services

Provide ongoing case management to support housing stability, including goal-setting, life skills coaching, and resource navigation. Coordinate with healthcare providers, social service agencies, and employment programs to offer wraparound support. Assist clients with obtaining necessary identification, benefits enrollment, and referrals to supportive programs.

Program Compliance & Documentation

Track housing outcomes, financial assistance provided, and client progress to meet reporting requirements. Maintain confidentiality and adhere to Medicaid, county, and HUD compliance regulations.

Policy & Procedure Adherence

Stay informed on Just Compassion and County policies, procedures, and program standards. Uphold best practices in trauma-informed care, cultural competency, and harm reduction.

Miscellaneous

Perform additional tasks as assigned by the Program Manager and funding entities.

Minimum Qualifications

High school diploma or equivalent. Strong organizational and communication skills. Ability to maintain confidentiality and work with sensitive client information. Proficiency in Microsoft Office, Google Suite, and client databases (HMIS preferred). Valid drivers license and car insurance required. Reliable vehicle required for site visits and housing navigation.

Preferred Qualifications

Bachelors degree in social work, human services, or a related field. Experience working with unhoused individuals and vulnerable populations. Bilingual (Spanish, Russian, or other languages spoken by underserved communities) preferred. Prior case management experience in housing, supportive services, or Medicaid-funded programs.