Job Details

Job Title: Manhattan Active Support Lead
Location: Remote
Duration: Full Time
Salary Range: $100,000-$115,000 a year

Job Description:
Must Have Technical/Functional Skills

• Understand the various configurations of the product how they work.
• Good understanding in inbound, outbound and inventory functions.
• Strong problem-solving and analytical skills.
• Ability to interpret data and drive system/process improvements.
• Excellent communication skills for technical and business contexts.
• Experience in configuration changes and implementation
• Expertise in change management and user adoption strategies.
• Experience working in global teams and onshore-offshore models.
• Preferred:
• Familiarity with tools like ServiceNow, Jira, Postman.
• Strategic mindset and critical thinking.