Job Details

JOB POSTING: Fulfillment Coordinator

At Oregon Ice Cream (OIC), we craft high-quality ice cream that is as good for the planet as it is for your tastebuds. OIC has a long, rich history in making outstanding ice cream and is best known for America's favorite organic ice cream brand, Alden's Organic. OIC also makes a leading regional foodservice brand of conventional ice cream under the Cascade Glacier label.

With a strong ambition for growth and innovation, Oregon Ice Cream is looking for team members who are collaborative leaders in their field with an entrepreneurial passion for digging in, winning, and having fun! OIC offers a competitive compensation and benefits package, a flexible and fun work environment and free ice cream!

THE ROLE:

The Fulfillment Coordinator is responsible for creating brand awareness and consumer loyalty through on time shipments of product, packaging, and other materials.

To be successful, the Fulfillment Coordinator should be a self- motivated, thought starter, who has experience handling both internal and external business communication. The Fulfillment Coordinator must have outstanding project management skills and attention to detail. This includes the ability to cultivate positive working relations with agencies, sales team, and other key stakeholders, while ensuring project deliverables are met on budget, on time, and on brand.

What you will do:

Frozen Fulfillment

• Manage the master tracker that captures all order requests.
• Will rotate between three designated workstations to perform daily tasks.
• Fulfill frozen shipments, retailer supplies, consumer coupons, and swag as requested.
• Manage Ecommerce orders via Shopify platform; ensure consumers online orders are processed and shipped on time.
• Coordinate backhauls and lot tracking for all product and materials needed.
• Manage Marketing Department inventory, flagging any low quantities and sending monthly reports to Marketing Manager
• Problem solves and implements solutions regarding shipping issues as they arise.
• Supporting any other sales and marketing projects that may arise.

Tradeshow Fulfillment

• Prepare, pack, and ship tradeshow materials, including samples, displays, and promotional items, ensuring accuracy, timeliness, and proper documentation for all outgoing event shipments.

Inventory Management

• Maintain accurate inventory records for all marketing and promotional materials, monitoring stock levels, coordinating reorders, and ensuring materials are stored, labeled, and distributed efficiently.

OIC Corporate

• Follow established SOP's and verbal work instructions; participate in a safe and

respectful work environment.

• Maintain food safety and food quality through completing job task and maintaining work areas in a sanitary manner.
• Report food safety problems to personnel with authority to initiate action.
• Participate in food safety training.
• Collaboratively perform other duties as needed and directed to support the goals of the company.
• Be a positive contributor to team brainstorms and channel planning.

What you will bring:

• High school diploma or equivalent.
• 2-4 years' experience in order fulfillment, warehousing, or related field is preferred.
• Must possess a valid driver's license to meet job-related transportation needs.
• Strong attention to detail and ability to perform repetitive tasks accurately.
• Excellent organizational and time management skills.
• Ability to tolerate cold environments (cooler and freezer) for extended periods of time.
• Ability to manage multiple priorities and demanding time frames.
• Exhibits confidence and contributes to team building through a positive attitude.
• Maintains composure in high stress environments and situations.
• Proficient in Microsoft applications and familiarity with inventory management systems/software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Physical stamina to perform manual tasks, including lifting and carrying packages up to 50 pounds.
• Strong verbal and written communication skills and ability to follow written and verbal instructions.
• Strong, consistent use of analysis, problem solving and decision-making skills.

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Work Environment:

This position is onsite at OIC's manufacturing plant in Eugene, Oregon and with frequent use of a computer and related hardware. A person must be able to stand and/or sit; see, hear and talk; use hands to finger, handle or feel tools or controls; use hands and arms to reach. Ability to regularly lifting/moving up to 50lbs is also required.