Job Details

Join to apply for the Fleet Maintenance Operations Manager role at Ryder System, Inc.

Summary

The Ops Manager oversees operations and personnel for locations with approximately 200 truck units, ensuring business objectives, labor requirements, and customer needs are met while meeting financial, quality, safety, and asset targets. The role prepares incumbents for a Senior Operations Manager position and offers competitive salary, annual bonus, full benefits, 401(k) match, and share discounts.

Job Description

Manage daily operations, scheduling, labor planning, and productivity while maintaining compliance with Standard Operating Procedures and Ryder Maintenance Operations policies.

Shop Location

Springfield, OR

Salary and Bonus

Salary determined by internal equity, experience, and qualifications; annual bonus available.

Essential Functions

• Operations Management: Execute work analysis, vehicle planning, scheduling, shift meetings, and resource allocation; optimize labor mix and shift patterns; oversee Automated Planning System.
• Labor Management: Train and develop staff, manage performance, execute Technical Training Plan, recommend staffing, handle recruiting, hiring, onboarding, payroll, and succession planning.
• Customer Management: Maintain customer relationships, resolve issues, manage communication protocols, optimize vehicle maintenance cycles, and conduct annual customer reviews.
• Financial Management: Control maintenance budgets, P&L, net maintenance cost per unit, vendor sourcing, invoice reconciliation, and warranty recovery; ensure financial goals are met.
• Asset Management: Maintain shop appearance, 6S standards, tooling, equipment, vehicle specifications, and parts inventory; coordinate with Rental for PM scheduling and asset readiness.
• Quality Management: Conduct inspections, root cause analysis, maintain quality metrics, implement corrective actions, ensure compliance with safety and EPA regulations, and uphold documentation standards.

Additional Responsibilities

• Perform other duties as assigned.

Skills And Abilities

• Successful performance management and workforce development.
• Proficiency in labor, financial, quality, safety, and asset processes.
• Strong personal accountability and results-orientation.
• Effective verbal and written communication.
• Basic computer skills with Microsoft Office.
• Data reporting and decision-making experience (preferred).
• Commitment to safety and quality with proven track record.
• Intermediate Microsoft Word and Excel proficiency.
• Fleet Management Software experience (preferred).
• Maintenance and technical shop experience (preferred).

Qualifications

• H.S. diploma/GED required.
• Associates degree preferred.
• Four (4) years or more operations experience or prior Ryder experience required.
• Three (3) years or more supervisory experience required.
• Exposure to strategic labor, financial, operating, quality, safety, and asset processes required.

Travel

1?10%

Safety Sensitive

Non?Regulated Tech

Job Category

Maintenance

Compensation

Salary: $83,000 (minimum and maximum) with potential for annual bonus and incentives.

Benefits

Comprehensive health and welfare benefits including medical, dental, vision, life insurance, disability, paid time off, and a tax-advantaged 401(k) plan.

Equal Opportunity Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability.