Job Details

Job role: Information Systems / Google

Duration: 6 Month contract-to-hire

Location: Remote

Hard Skills/Tools:

Google Workspace

Gemini implementation and automation

Security Practices within Google Workspace

Overview:
The Information Systems Specialist is responsible for the configuration, management, and optimization of Google Workspace (and Gemini) across the organization. This role ensures secure, seamless digital collaboration, supports enterprise-scale deployments, and advances productivity through automation and AI-driven tools.

Key Responsibilities:

• Administer and manage Google Workspace for all users, ensuring optimal configuration, security, and availability across Gmail, Drive, Calendar, Meet, and connected applications.
• Leverage Gemini AI functionality to automate workflows, enhance productivity, and deliver tailored solutions to improve business processes.
• Implement and maintain user access controls, group policies, and data protection protocols to support compliance with organizational and regulatory requirements.
• Support large-scale migrations, onboarding/offboarding, and provisioning of new users and devices in Google Workspace.
• Troubleshoot and resolve Google Workspace and Gemini-related issues for end-users, providing expert guidance and training.
• Develop and maintain documentation for system configurations, process workflows, and best practices relating to Google Workspace and Gemini features.
• Monitor system performance, usage analytics, and security events, leveraging Gemini insights for proactive problem-solving and optimization.
• Collaborate with IT, security, and department stakeholders to evaluate new Google Workspace and Gemini enhancements, integrating new features and applications into enterprise environments.
• Provide recommendations on process improvements, security enhancements, and automation opportunities using Gemini's AI capabilities.
• Stay abreast of industry trends and Google Workspace product updates, ensuring the organization is using current best practices and features.

1. Google Workspace Administration:
   • Deep experience managing organizational-level Google Workspace environments, including user provisioning, group management, security settings, and application integrations.
   • Expertise in optimizing Gmail, Drive, Calendar, Meet, and associated Workspace apps for business workflows.
   • Ability to architect and enforce organizational policies, sharing permissions, data loss prevention, and mobile device management.
2. Gemini (Google AI) Enablement:
   • Proficient in leveraging Gemini features to drive automation, improve productivity, and enhance collaboration throughout enterprise operations.
   • Experience implementing Gemini-powered workflow automations, custom integrations, and AI-centric business solutions.
3. Security & Compliance:
   • Implementation of best security practices within Google Workspace, including multifactor authentication (MFA), SSO, identity management, and monitoring.
   • Management and reporting for regulatory compliance (GDPR, HIPAA, etc.) using Workspace security tools and Gemini-driven monitoring.
4. Technical Troubleshooting & Support:
   • Advanced problem-solving skills in diagnosing issues with Google applications, Gemini services, email, file sharing, and user access.
   • Ability to support escalations and complex configurations, either directly or by coordinating with Google enterprise support.
5. Process Optimization & Automation:
   • Experience automating routine tasks such as onboarding/offboarding, group creation, and policy updates using Google Admin console, APIs, and Gemini tools.
   • Development and maintenance of workflow documentation and process playbooks.
6. Integration & Customization:
   • Proven skill in integrating Google Workspace with third-party applications, APIs, and enterprise systems.
   • Customizing Google Workspace features for department-specific needs via Apps Script, APIs, Gemini extensions, and connected platforms.
7. User Training & Enablement:
   • Providing training for staff on leveraging advanced Workspace and Gemini features.
   • Creating end-user guides, best practice documents, and leading workshops to boost knowledge and effective use.
8. Monitoring & Analytics:
   • Utilizing the Admin console, Gemini insights, and reporting tools to track system utilization, security events, and user productivity.
   • Making data-driven recommendations for improvements and proactively identifying risk areas.
9. Project Management & Collaboration:
   • Collaborating effectively across IT, security, and business operations for Google Workspace/Gemini-related initiatives.
   • Leading or supporting rollouts, upgrades, and enterprise-level transitions of Workspace and Gemini features.