Job Details

Jennie Joiner with The Forum Group PNW is working with a well-established local nonprofit serving Eugene and Springfield to fill a part-time or full time Bilingual (English/Spanish) Office Administrator position. The Bilingual Office Administrator is the first point of contact for guests, volunteers, staff, and families, both in person and by phone. This role is essential in creating a warm, welcoming, and trauma-informed environment while providing key administrative support across the organization. Our client is seeking a professional who is organized, self-directed, and enjoys interacting with people daily. This position requires flexibility, attention to detail, strong communication skills, and a proactive mindset. The ideal candidate is also interested in helping improve and implement office procedures to support smoother daily operations. This role is based at our Eugene location and will collaborate with administrative staff at our Springfield location. This position can be full time 40 hours a week or part time with a minimum of 30 hours a week offering full benefits under part-time status.

Key Responsibilities

Reception & Family Engagement

• Serve as the first point of contact for families, staff, volunteers, and visitors
• Answer phones, route calls, take messages, and manage voicemail
• Maintain a clean, organized, welcoming front desk and lobby environment
• Support visitor and volunteer sign-in procedures
• Assist with basic errands, mail distribution, and faxing
• Support community donation intake, organization, and tax receipt documentation

Administrative & Operational Support

• Provide administrative support to leadership and program staff
• Assist with scheduling, shared space coordination, and room reservations
• Prepare for meetings and trainings (setup, materials, notes, minutes)
• Help coordinate staff and community events, tours, and onsite gatherings
• Maintain internal forms, shared documents, and filing systems
• Perform data entry, database updates, and recordkeeping
• Assist with onboarding and orientation support in partnership with HR
• Support licensing renewal documentation and deadline tracking
• Help develop and implement internal systems and processes for efficiency

Technology & Facilities Support

• Serve as first point of contact for basic IT support (printers, Outlook, hardware/software)
• Assist staff with technology orientation and troubleshooting
• Maintain IT documentation and guides
• Coordinate with external IT support provider when needed
• Support upkeep of shared office spaces and breakroom organization

Required Qualifications

• Bilingual English/Spanish (high-level verbal Spanish required; written Spanish may be lighter)
• Strong interpersonal skills and a consistently friendly, helpful demeanor
• Strong attention to detail and accuracy
• Strong computer skills, including Microsoft Office and Outlook (basic Excel required)
• Ability to handle confidential information professionally
• Ability to adapt to changing priorities in a fast-paced environment
• Valid driver's license with acceptable driving record and current insurance
• Ability to pass required background checks through the Central Background Registry (CBR) and fingerprinting
• Ability to obtain Pediatric First Aid/CPR and Food Handler's card (or currently hold them)

Preferred Qualifications

• Associate degree or equivalent experience in a similar administrative role
• 2+ years of experience in a nonprofit, social services, or community-based setting

Schedule Options

Part-Time (30-35 hours/week)

• Monday-Thursday: 8:00 AM - 3:30 PM
• Friday: 8:00 AM - 12:00 PM

Full-Time (40 hours/week)

• Monday-Friday: 8:00 AM - 5:00 PM

Work Environment

• 100% on-site (Eugene, OR)
• Casual dress code (jeans acceptable; neat and professional)
• Physical requirements include standing/sitting, lifting up to 40 lbs, light cleaning, and occasional fast response in urgent situations

If you are naturally a warm, welcoming, and people-oriented bilingual admin who is resourceful and service-minded we want to hear from you! Reach out to Jennie Joiner directly to find out more or apply on line today!

Compensation:
$52,000 per year