[Customer Service / Remote] - Anywhere in U.S. / Up to $34.60-hr based on exp & location / Bonus Eligibility / "FORTUNE 100 Best Companies to Work For" - As a Consumer Support Representative, you will: Provide exceptional customer service to Zillow users through phone, email, and chat support; Troubleshoot and resolve user issues related to home buying, selling, or renting; Educate users on the features and benefits of Zillow's platform; Escalate complex issues to appropriate teams for resolution; Maintain accurate and detailed records of all customer interactions; Continuously learn and stay updated on Zillow's products and services. Hiring Immediately >>