Job Details

A company is looking for a Senior Manager, Conversion Rate Optimization (CRO) & User Experience (UX).Key ResponsibilitiesDefine and execute the E-commerce UX and CRO strategy to enhance customer experience and increase lifetime valueImprove performance across digital touchpoints by identifying conversion opportunities and removing frictionAnalyze customer data and feedback to enhance the customer journey and lead A/B and MVT testing initiativesRequired QualificationsBachelor's degree in Business, Marketing, or a related field; Master's preferred3+ years of experience in UX and CRO, ideally within B2B E-CommerceStrong understanding of customer journey mapping and UX principlesHands-on experience with CRO tools, platforms, and testing methodologiesSolid knowledge of customer segmentation and data analysis