Pay Rate = BR/hour - Bill Rate = BR/hourOperations Support SpecialistJob Summary The Operations Support Specialist position is part of the Operations Project Management/Technical Documentation team in Eugene, OR. This position will support a manufacturing operation that produces products used for labeling and detection in cell biology, molecular biology, and related fields. Role and Responsibilities • Utilize internal software systems (ERP, SKU Wizard and Product Lifecycle Management) to manage creation and revision of raw material, sub-assembly and finished good SKUs to accurately reflect current manufacturing processes and align SKU setup with manufacturing documents. • Accurately follow SKU data standards and supply chain requirements that impact SKU set-up. • Write precise, clear work instructions for technical/scientific manufacturing operations. • Manage document creation and revision in an electronic document control system in accordance with quality system requirements. • Review and interpret historical production records and manufacturing documents to collect data and information about existing processes. • Work directly with manufacturing department staff to determine required document format and methods, procedures, and best practices. • Coordinate with team members to share work load, track and report project status, and review work done by others to ensure accuracy. Qualifications • Bachelor's degree desired in chemistry, biochemistry, engineering or related field of study. • 2 years laboratory or manufacturing experience in a scientific/technical field. • Combination of academic background and work experience that demonstrates the following skills and the ability to quickly learn new skills. Required Skills • Experience using Operations, Manufacturing, Supply Chain, and Quality business systems• ERP, PLM, LIMS, or MES • Knowledge of data and processes required to operate these systems • Excellent math skills:• Ability to intuitively perform UOM conversion in the metric system (mass, volume, concentration) and chemistry conversions (mass, moles, density, molarity). • Ability to understand standard calculations used to obtain quantitative results (such as concentration or purity) using data from analytical test methods (UV-Vis or HPLC). • Intermediate to advanced Excel skills:• Ability to use conditional formatting and nested logic functions to perform variable information processing and formatting. • Ability to use data tools, sort/filter, and pivot tables to obtain desired data from large spreadsheets and use lookup functions to combine data from multiple spreadsheets. • Proficient in Word with strong technical writing skills. • Ability to interpret and summarize scientific/technical results in a clear, concise and accurate manner. • Ability to write precise work instructions for manufacturing operations and format documents with required operator data entry fields. • Ability to write in active voice with proper word usage, spelling, grammar. • Effective communication skills in a diverse work environment. • Eager learner with willingness to follow work standards and contribute ideas for improvement. • Knowledge of Quality Assurance Systems and Quality Standards such as ISO 13485 and ISO 9001.