Job Details

This position partners with the Branch Manager to oversee sales and branch operations while assisting in the direct delivery of services to members. Handles daily operational tasks and ensures member service levels are met or exceeded. Leads branch team to deliver consistently high-quality sales and service by attracting new members and deepening relationships with current members. Mitigates branch controls and risk by adhering to required operational processes, standards, and regulations. What Youll Do: Handles and oversees daily operations of branch, including cash and vault balancing, negotiable items, and audits. Partners with other business units to resolve member issues or grow member relationships; actively participates in cross-functional meetings. Maintains a thorough and comprehensive understanding of all retail products and services and sufficient knowledge of all credit union services to make effective referrals to other business lines. Engages with members by greeting, pe...Branch Manager, Manager, Assistant, Operations, Banking