Job Details

Unifi Services - - Responsibilities: Lead a team of agents in customer service duties; Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance; Handle all aspects of ticketing and check-in by operating a computerized system; this includes boarding, baggage service, reservations and resolving related complaints and problems; Direct passengers through Customs, Immigration, and Quarantine; Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival