Job Details

Scale Supervisor

RiverBend Materials, a CRH Company, is a leading provider of high-quality construction materials and services throughout the Pacific Northwest. We are committed to safety, operational excellence, and delivering outstanding customer experiences. Joining our team means being part of a values-driven organization that invests in its people, communities, and future.

Position Overview

We are seeking a Scale Supervisor to lead a team of 1520 scale operators and point-of-sale clerks across our aggregate operations. In this role, you will oversee daily scale operations, ensure compliance with safety and regulatory standards, and drive consistency in processes that support an exceptional customer experience. This is a hands-on leadership role ideal for someone who thrives in a fast-paced environment, enjoys developing teams, and is passionate about continuous improvement and operational excellence.

Key Responsibilities

• Leadership & Team Management
• Oversee a multi-site team of 1520 scale operators, ensuring consistent performance and operational alignment across Salem, Eugene, and remote locations in Hood River and Roseburg.
• Provide ongoing coaching, mentorship, and performance feedback
• Promote a strong culture of safety, accountability, and customer service excellence
• Support change management initiatives and implement new processes as needed
• Operations & Compliance
• Oversee daily scale operations, ensuring accuracy of inbound/outbound transactions
• Investigate and troubleshoot system or process discrepancies to identify root causes and implement corrective actions
• Review weighmaster tickets and certifications for accuracy, legal compliance, and data integrity
• Ensure compliance with safety, environmental, and regulatory requirements, including MSHA standards
• Develop, implement, and enforce standard operating procedures (SOPs)
• Customer Experience & Coordination
• Ensure a consistent, professional customer experience at all scale and POS locations
• Collaborate cross-functionally with operations, sales, transportation, and safety teams
• Support customer interactions, including walk-in traffic, phone calls, and issue resolution
• Coordinate with yard personnel and equipment operators to ensure efficient loading operations
• Financial & Reporting Responsibilities
• Oversee cash handling and reconciliation processes at all point-of-sale locations
• Monitor and audit transaction data to maintain accuracy and accountability
• Prepare and distribute operational reports to leadership
• Maintain accurate records, including tickets, order documentation, and compliance logs

Qualifications

Education & Experience

• High school diploma or GED preferred
• Previous leadership experience in construction materials, aggregates, trucking, or a related industry strongly preferred

Skills & Competencies

• Strong leadership and team development skills
• Safety-first mindset with a commitment to compliance
• Excellent customer service and communication skills
• High attention to detail and ability to make sound decisions
• Proficiency with computers and basic business systems
• Ability to work independently and manage multiple priorities
• Strong collaboration skills across diverse teams and functions
• Willingness to work overtime and travel between sites as needed

What We Offer

Medical, Dental, Vision, and Prescription Coverage

Generous Paid Time Off

10 Paid Holidays (8 fixed, 2 floating)

401(k) with 5% Company Match + Potential Profit Sharing

Tuition Reimbursement & Professional Development

Employee Assistance Program

Company-Paid Life Insurance

Short- & Long-Term Disability Coverage

Employee Referral Program

Discounts on Travel, Retail, Automotive, and More

Opportunities for Career Growth and Internal Mobility

Community Engagement Opportunities

Work Environment: Office setting primarily; however, the incumbent of this role will be required to travel to scale houses which are located on mine sites and expose the employee to noise and dust. This position is largely sedentary; however, caution needs to be taken when lifting files, boxes, opening file cabinet drawers. To avoid injuries to hands, back, and neck, proper ergonomics should be maintained while working at desk/workstation. Ability to sit and stand for extended periods of time.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.