Job Details

Lithia Motors - - Responsibilities: Serve as the communicator and liaison between the customer and technician; developing estimates by costing materials, supplies, and labor; Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system; Communicate additional repair and service needs to the customer based on vehicle inspection; Administer the manufacturer warranty for qualifying vehicle repairs; Keeping customer informed of service specials, completion times and service expenses