Job Details

Job Description

Own the configuration, integration, and production support of Encompass and ICE TPO Connect for the Delegated Correspondent channel. You'll translate business rules into Encompass/EPC configuration, stand up delegated delivery workflows (MISMO 3.4, stacking orders, purchase review), and support go-live/hypercare for partners, funding, and QC teams.

Role

• TPO Connect & Encompass Configuration
  
  
  • Configure TPO Connect: branding, delegated partner roles, access policies, delivery workflows, doc intake.
  • Build Encompass artifacts: personas/roles, input forms, custom fields, field calcs, business rules, milestones & milestone tasks, condition sets, pipeline views, print sets.
  • Map MISMO 3.4 data and document stacking orders for delegated delivery; create delivery packages.
• Delegated Purchase Review Enablement
  
  
  • Stand up Purchase Review pipelines, deficiency/condition taxonomies, purchase advice generation, and warehouse payoff notifications.
  • Align investor overlays, product eligibility, and status orchestration between TPO Connect ⇄ Encompass.
• Integrations & Automation
  
  
  • Coordinate PPE (Optimal Blue) pricing/eligibility calls; set AUS (DU/LPA) trigger logic.
  • Enable ICE Mortgage Analyzers/Document Manager, eClose/eVault, SSO/IdP, SFTP/API jobs, and Data Connect extracts.
• Testing, Go-Live & Hypercare
  
  
  • Build test cases; execute SIT/UAT; fix mapping/defects quickly.
  • Run cutover checklists; monitor queues, jobs, and partner traffic post-go-live; drive root-cause analysis.
• Runbooks & Support
  
  
  • Create SOPs, admin runbooks, partner onboarding guides, and KB articles.
  • Provide Tier-2/Tier-3 support; manage change requests through CAB.

• 6-10 years in mortgage tech with 4+ years Encompass Admin (EPC/Persona/Business Rules heavy).
• Hands-on TPO Connect setup and at least 1-2 delegated correspondent implementations (delivery → purchase → funding).
• Deep knowledge of: MISMO 3.4, doc stacking, investor delivery, purchase advice, warehouse funding/payoff, post-purchase QC.
• Proven experience with Optimal Blue, DU/LPA, ICE Analyzers/Document Manager, eClose/eVault, Data Connect, and SSO/IdP.
• Strong SQL/Excel skills for data validation; comfort with APIs/SFTP jobs and Encompass reporting/pipeline tuning.
• Excellent requirements grooming, defect triage, and stakeholder communication