Job Details

Technical Writer Consultant

Greetings from Rootshell Inc, One of our clients is looking for a Technical Writer consultant in Sunnyvale, CA.

Role: Technical Writer, Location: Sunnyvale, CA (Remote) Duration: Long Term

Responsibilities:

• Structure, develop, and deliver high quality, user friendly product documentation for customers
• Write net new documentation for advanced users, including reference docs and developer guides. Emphasize technical accuracy and bring clarity for complex processes
• Review, edit existing product documentation with emphasis on accuracy, clarity, consistency, and overall quality
• Review user stories written by developers and PMs for each feature and create new documentation, review existing assets and suggest changes to provide clarity for external user reference
• Supplement developer documentation with relevant sample code
• Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user's understanding of the Open API's
• Partner with technical writers across products to produce documentation for areas of cross-product feature impact while striving for consistency in style and format
• Collaborate with Product Management, Engineering, Customer Success, and other internal teams to gather and research relevant information to enable successful documentation
• Partner with the translation team and implement translated content into documentation
• Work with the infrastructure team to import projects, build, and publish content in MadCap Flare using Git and Jenkins

Thanks & Regards,

Satish Kesap

Satish@rootshellinc.com

408-675-5095