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Job Details

Office Specialist

  2026-07-17     Navajo Nation     all cities,AK  
Description:

Job Title

Input data (large volumes of documents received from students, colleges and universities) into EMPOWER Database system. Documents to be entered are scholarship applications, certificate of Indian blood, financial need analysis, letter of admissions from college/universities, transcripts and other supporting documents applying for financial assistance. Reviews student documents and determines proper place by utilizing codes in Financial Aid Management, thereafter refer to Financial Aid Counselors for validations of documents. Assist students with application status. Determines based on daily entries number of students records to be retrieved for further processing. Notifies and orientates professional and clerical staff on procedures of new codes. Assist with maintaining and reporting agency quarterly, semiannual and annual reports. Will provide reception (customer services) via telephone or in person by greeting students and clients, take messages, provide information on financial aid process referring to ONNSFA scholarship procedures and collect documents, refer or transfer clients or students to staff for proper communication and services provided by ONNSFA or to outside agencies, tribal entities, institutions. Perform clerical duties as required; i.e. ordering office supplies, answer and direct telephone calls, request for work orders, maintain mail log, maintain strict confidentiality, staff work/travel schedules and authorizations, may prepare time sheet, and maintain office file system. Communicate and work with other agencies staff on agency activities. Prepare clear and comprehensive reports. Answers routine questions from the public. Prepares files for archiving. Other duties as assigned.


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