Job Details

Warehouse Associate

East West Tea Company is seeking a talented, passionate, and experienced Warehouse Associate to join our team on Swing shift (2:00pm-10:30pm, Monday – Friday). This role includes product handling, order fulfillment and general warehouse responsibilities. The successful candidate will interact with our production and warehouse teams on a daily basis and be an essential part of our operations.

Duties may include, but are not limited to the following:

• Product Handling:
• Receive finished goods into warehouse; verify quantity, item number, and lot
• Perform stock rotation to ensure product stored in alignment with FEFO
• Palletize product in accordance with established guidelines and customer specific requirements
• Operate forklifts, pallet jacks, and shrink-wrapping equipment – see job requirements
• Perform finished goods cycle counts as requested
• Re-stock finished goods, as needed
• Order Fulfillment:
• Pick product accurately – see job requirements
• Follow established guidelines to ensure document accuracy (especially in the case of back orders and multiple pickers on a given order)
• Communicate all questions relating to product quality, order accuracy, pick list notes, or order fulfillment to Shipping Administrator, Lead or Customer Service
• General Warehouse:
• Complete computer transactions and paperwork accurately and in a timely manner
• Support team initiatives and special projects as required
• Provide back-up to a minimum of one other functional area within the warehouse
• Pick up trash, broken pallet splinters etc. and deposit in appropriate receptacles
• Follow GMPs & Safety guidelines, including appropriate wardrobe, hair coverings, personal protective equipment and footwear at all times.
• Demonstrate positive attitude and courtesy to others

You'll be a great fit:

• Strong critical thinking ability to navigate and solve complex problems
• Solid work ethic, self-starter, and result-oriented
• Natural ability to develop strong, trusting relationships
• Enjoys collaborating with cross-functional partners
• Responsible and a high degree of ownership
• Thrives in an ever-changing work environment
• Effectively managing a multitude of work responsibilities
• Balances attention to detail and swift execution

What you know and have experienced:

• Ability to load and unload all sizes of trucks using a forklift.
• Maintain required paperwork for transporting and operating the vehicle.
• Enter data accurately and completely into computer system.
• Write legibly on all documents
• Complete paperwork uniformly and consistently
• Understand and follow posted, written and verbal work instructions
• Accurately add, subtract, multiply, divide in all units of measure
• Work flexible schedule as needed (seasonally or otherwise)
• Maintain positive working relationships with carriers, vendors, and all levels within the organization (internal customers)
• Operate company equipment in a safe and courteous manner at all times
• Receive and give direction in a constructive and professional manner.
• Competent use of computers including Microsoft Office Suite and other software systems

Work environment:

• Work is done primarily in a warehouse or factory environment with exposure to noise and machinery.
• May involve frequent exposure to production environment which includes noise, dust, moving machinery, forklifts, and fluctuations in temperature.

Physical requirements:

• Repeated climbing in and out of forklift.
• Finger dexterity is required as well as hand strength, with the ability to grasp, lift, push and pull.
• Lifting and twisting along with considerable walking on concrete floors
• Pushing or pulling non-motorized rolling warehouse equipment.
• Work involves considerable standing, stooping, bending, or sitting for long periods of time and can include lifting and carrying packages that typically weigh less than 50lbs.

Minimum qualifications:

• Ability to safely operate a forklift
• Ability to load and unload truck trailers of all sizes
• Previous experience in general warehouse, material handling and or shipping experience.

Employer statement:

East West Tea Company is an equal opportunity employer. We value and respect each person's individuality and unique talents. We honor diversity and inclusion. The strength of our people and our guiding principles contribute to East West Tea's leadership and continued success in the natural tea category.