Job Details

Job Title

Minimum Qualifications

High school diploma or equivalent; Associate degree preferred (Recent college graduates are encouraged to apply).

One to three years of experience in training, documentation, administrative support, business operations, or a related field.

Strong written, verbal, and interpersonal communication skills.

Proficiency with Microsoft Office products, including Word, Excel, PowerPoint, and Teams.

Ability to organize complex information into clear, user-friendly materials.

Strong attention to detail and organizational skills.

Experience with SharePoint, document management systems, and Learning Management Systems (LMS) preferred.

Ability to work collaboratively with business and technical teams in a fast-paced environment.

Preferred Experience

Developing training materials and conducting/presenting end-user training.

Creating process documentation, standard operating procedures (SOPs), and job aids.

Supporting compliance, audit, healthcare, government, or technology-related programs.

Creating basic workflow diagrams or process maps using Visio or similar tools.