Job Details

TRiO Administrative Program Specialist

  2021-11-26     University of Oregon     Eugene  

PO 2621652

TRiO Administrative Program Specialist

Job no: 528486

Work type: Classified Staff

Location: Eugene, OR

Categories: Academic Advising/Support, Administrative/Office Support

Department: UESS TRIO Student Support Services

Classification: Administrative Program Spec

Appointment Type and Duration: Regular, Ongoing

Salary: $17.14 - $25.84 per hour

FTE: 1

Review of Applications Begins

Position closes November 19, 2021

Special Instructions to Applicants

To be considered for this position, please upload the following documents with your online application:

• A resume

• A cover letter highlighting how your knowledge, skills and experience qualify you for the requirements, competencies, and qualifications outlined in the job posting.

• The names of at least three professional references, their e-mail addresses, and telephone numbers

Department Summary

The Division of Undergraduate Education and Student Success (UESS) promotes academic excellence, universal access, engagement, and achievement for the student scholar. UESS programs focus on the educational trajectory of the student by providing opportunities and services essential for progress toward scholastic objectives and intellectual development. UESS departments and programs serve the entire population of UO undergraduate students and partner closely with other campus units to support student success and engagement.

The TRIO Student Support Services (SSS) program, located within UESS Office of Academic Advising, provides support to qualifying undergraduates (first-generation or low-income or those who have a documented disability recorded through the Accessible Education Center) to help them achieve their educational goals, including graduating from the UO. Focused on success, retention, and completion; SSS works closely with students of high-concern and high-risk to break down institutional and personal barriers to earning a UO degree.

Position Summary

The purpose of this position is to support the TRIO SSS program director by collecting, processing, analyzing, and disseminating confidential data and information that serves to document student eligibility, use, and effectiveness of program services and to collaborate to ensure compliance with grant legislation, regulations, and policies. Data is utilized externally to meet the requirements of the Federal Department of Education annual performance reports and to share with campus partners and internally so the director and the advisors can track and outreach to participants to ensure that the program is fulfilling its objectives of retaining and graduating participating students. Tracking is required for 500 prior participants annually for record-keeping purposes and 360 new and continuing participants daily, weekly, and monthly for current program use and service delivery.

This position creates and updates an internal policy and procedure manual in collaboration with the program director and advisors and closely monitors the program's entrance and exit procedures and participant documents for timeliness, completion, and compliance. This position is integrally involved with database maintenance through communication with an external database developer. Tracking and financial recordkeeping of bi-annual disbursement of grant aid and institutional scholarship funding is also conducted in close collaboration with the UO Office of Financial Aid and Scholarships.

General office responsibilities may include creating student programming materials, maintaining and updating the TRIO SSS website, supporting the TRIO program director and advisors in coordinating program events, general scheduling, and ordering and tracking office supply orders.

Minimum Requirements

Two years of experience as an administrative specialist, including administrative support for a project or program. Administrative support includes those duties beyond clerical/secretarial such as interpretation of laws, rules and regulations; administrative data collection and analysis; and evaluation projects, processes, and operations; OR an equivalent combination of training and experience.

One year of post-secondary education may be substituted for up to one year of experience.

Professional Competencies

• Excellent oral and written communication skills

• Excellent record-keeping skills

• Demonstrated ability to organize and arrange complex data

• Ability to show initiative and confidence in making independent decisions; knowing when and who to refer a wide range of problems and inquiries

• Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds in support of a welcoming and inclusive environment

• High level of skill in Word, Excel, and Outlook (or similar software) as well as a high-level understanding of navigating and maintaining a database

• Demonstrated ability to work both independently as well as in a team environment

• Ability to maintain confidentiality and professionalism at all times, including understanding FERPA and other regulations that guide record keeping, tracking and interactions with colleagues and students

• Excellent organizational and time management skills; attention to detail and ability to manage competing priorities and deadlines and a varied task load

• Proven ability to proactively anticipate needs

Preferred Qualifications

• Experience with Banner and COGNOS systems

• Experience working in a higher education setting

• Experience managing and understanding a large quantity of complex data

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

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